Prevention measures to be taken by the customer:

1.- Avoid logging on in public places.
Avoid making purchases online or using Home Banking services, including CAM Directo, in public places such as Internet cafés, universities, schools or offices, where people can share access to the Internet., Remember, other people may be watching you. If you need to log onto CAM Directo in a public place, close the browser once you have finished.

2.- Know you’re on a secure website.
When you log onto CAM Directo, you will see that the address begins https instead of just http.

3.- Only browse recognized websites.
Numerous untrustworthy websites (usually sites that offer content for adults or pirated software) try to take advantage of the vulnerability of certain browsers and install malicious software. Above all, never run programs which automatically try to download without you having requested them.

4.- Logging out.
Remember, you must log out from CAM Directo in order to finish your session correctly.

Security Measures implemented by CAM-Miami Agency:

5.- Use the virtual keyboard.
When logging onto CAM Directo, use the virtual keyboard, which prevents malicious programs such as ‘Trojan Horse’ viruses from capturing keystroke information.

6.- The Token.
Whenever you carry out an operation on CAM Directo, the system will ask you for confirmation using a Token. This Token, which is in your possession, is a second layer of security that we offer you to make sure unauthorized individuals cannot access your CAM Directo account if they fraudulently manage to obtain your username and password. When operating with your CAM Directo account, you must have your username, password and Token, otherwise, you will not be able to operate correctly.